Although no smartphone model appears to be resistant to the inexperienced line concern, it seems to be a recurring drawback for Samsung telephones. And whereas the proportion of customers affected by the difficulty may be small, it is undoubtedly not acceptable, given we’re speaking about telephones that value $700 and up.
Along with a brand new display screen, Samsung can be providing free battery and package alternative for the affected handsets.Â
That is just like how Samsung India dealt with complaints about the identical concern on the Galaxy S20 and Galaxy Notice 20. Customers have till April 30 to ebook an appointment for a alternative service at a Samsung Service Middle.
Since many of the complaints concerning the inexperienced line concern seem to return from India, it is not shocking that Samsung’s free display screen alternative supply is just for Indian prospects.Â
As for why the issue seems to have an effect on telephones bought in India probably the most, nicely, there could possibly be a number of causes. Firstly, the nation is the world’s second-largest smartphone market, so this could possibly be one purpose why the difficulty is extra noticeable there. Secondly, Samsung telephones bought in India are additionally made in India, so maybe high quality management measures should be investigated. Lastly, India is a sizzling nation and excessive temperatures have been identified to influence the interior parts of telephones.
