Replace from March 19, 2025:
T-Cell has knowledgeable us that the road will stay free, so long as the shopper maintains eligibility underneath the provide. An AI-generated system had hinted that clients could be charged after two years. T-Cell tells us that was an error, and it is engaged on a repair.
The road stays free on their present plan — or our Go5G plans ought to the shopper selected to maneuver plans — so long as the shopper maintains eligibility underneath the provide.
T-Cell spokesperson, March 2025
The unique story from March 18, 2025: follows under
T-Cellwent again on its promise of by no means elevating costs on some legacy plans after having finished the identical final 12 months. The corporate basically made a mockery of its value freeze dedication and clients are livid, with some even considering authorized motion. The corporate tried to placate clients by launching a focused free line provide. And it seems to be prefer it’s now operating one other free line provide.
I contacted T-Cell as a result of I have not seen the low cost for the free line from the t-life app but and whereas making an attempt to speak to a rep this free line provide popped up.
Kyo251, Reddit person, March 2025
![T-Mobile's new free line offer is seemingly for Go5G Plus and Go5G Next customers. | Image Credit - Reddit user Kyo251 - T-Mobile extends another peace offering to customers after uproar over rate increase [UPDATED]](https://m-cdn.phonearena.com/images/articles/427911-image/t-mobile-free-line.jpg)
T-Cell’s new free line provide is seemingly for Go5G Plus and Go5G Subsequent clients. | Picture Credit score – Reddit person Kyo251
In response to an AI-generated response to their question, a free line provide is obtainable to subscribers on Go5G Plus and Go5G Subsequent plans. Prospects who add a brand new line can stand up to $1,000 in invoice credit utilized over 24 months.
The promo would not embrace the financing of a brand new telephone, just like the T Life provide.Â
No discounted telephones aren’t supported with this free line sadly
Okay-Lengthiness7171, Reddit person, March 2025
T-Cell is outwardly additionally sending out texts to clients who qualify for the promo and it seems to be those that weren’t eligible for the T Life provide.
Whereas it is beneficiant of T-Cell to present away a free line, some clients aren’t impressed and would quite that the corporate not elevate costs. Others are questioning if there’s any fantastic print right here and whether or not the road will stop to be free after two years. T-Cell‘s AI-powered chat system says clients should pay for the road after 24 months, that means this is not a free-for-life promo.
I requested if what occurs after the 24 months and the chat characteristic stated we’d be answerable for paying the road.
SirKevinEleven, Reddit person, March 2025
That stated, even 24 months’ value of financial savings within the type of a free line just isn’t unhealthy. If the provide pursuits you and you have not obtained a textual content about it but, you may need to get in contact with help to see for those who qualify.
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