What it’s worthwhile to know
- Samsung assist crew has addressed the inexperienced line concern on older Galaxy telephones.
- An April 2024 replace seems to have precipitated it, and the crew suggests the affected house owners go to their nearest service middle.
- The eligible affected fashions embody the Galaxy S22 sequence, S21, and Notice 20 sequence.
The Samsung assist crew has acknowledged a current show concern, which has been seen on older Galaxy telephones after a current replace. As an answer to these affected, the corporate has provided display screen replacements for choose fashions.
A number of experiences emerged citing a show glitch that affected a few of the older Galaxy telephones after the April replace began rolling out, leading to a inexperienced line showing on shows of the Galaxy S22 sequence, S21 sequence, and a number of other others within the lot. X person Tarun Vats shared screenshots of the chat with the Samsung assist crew, and so they shared some attention-grabbing insights concerning the concern and the accompanying repair.
Samsung India presents a ONE-TIME FREE SCREEN REPLACEMENT for choose fashions(inside 3 years of buy) experiencing GREEN LINE concern, even when your guarantee’s expired!Relevant Fashions: •S20 Collection•Note20/Extremely•S21 Collection(Excluded FE)•S22 Extremely(SM-S908E)Repost to assist pic.twitter.com/t1Au0zthlEApril 21, 2024
After acknowledging the gadget flickering concern, Samsung recommends the customers go to their nearest service middle. As a be aware, it has additional shared that they are going to repair it for older units even when they are not on guarantee supplied there is no such thing as a “bodily or water injury.”
As Vats factors out, the instructed restore features a one-time free substitute of the affected display screen for choose fashions, comprising the Galaxy S20 sequence, the Notice 20 sequence together with the Extremely, the S21 sequence excluding the Fan Version mannequin, and the S22 Extremely as nicely. The substitute coverage is relevant for these fashions, and their buy date needs to be inside three years.
If you’re a Samsung gadget person from the lot above and dealing with the difficulty, it’s extremely really useful that you just go to the close by service middle earlier than April 30, 2024.
That mentioned, different Galaxy house owners have additionally confronted the inexperienced line downside after putting in the April 2024 safety replace. They embody fashions just like the Galaxy A73, Galaxy M21, M52 5G, and the Galaxy Z Flip 3. Whereas these aren’t talked about within the relevant gadget checklist, handset house owners are suggested to go to their nearest service middle, regardless.
The show substitute provide from Samsung comes after the next electronic mail assertion, which was shared with Android Central when requested concerning the show concern final week:
“Samsung is dedicated to offering the absolute best cell experiences and product high quality continues to be one in every of our prime priorities. In case you’re experiencing a vertical line symptom, please go to an Licensed Samsung Service Heart to take acceptable motion.”