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Here is how WhatsApp and Messenger will work with third-party messaging providers (EU solely)


WhatsApp/Messenger notification about third-party chats | Screenshots credit score: Meta

Below the Digital Markets Act (DMA), Meta should function main modifications to how WhatsApp and Messenger work with third-party messaging providers. Over the weekend, the social community big revealed the way it will allow interoperability for Messenger and WhatsApp with third-party messaging providers.Though this isn’t but out there for Messenger and WhatsApp customers within the EU, folks utilizing third-party messaging providers which have chosen to make their apps interoperable will quickly be capable to join with Messenger and WhatsApp customers, however solely within the EU.

In that regard, Meta introduced that it has constructed new notifications into Messenger and WhatsApp, which can inform customers about third-party chats. Moreover that, these notifications will remind customers every time a brand new third-party messaging app turns into out there.

As well as, Meta revealed that it designed a easy onboarding stream for customers the place they will study extra about third-party chats and allow this particular function. A number of choices will probably be out there for Messenger and WhatsApp customers, together with the flexibility to decide on which third-party apps they need to obtain messages from, and the way they wish to handle their inbox.

WhatsApp/Messenger customers can select how third-party chats are organized | Screenshots credit score: Meta

Extra importantly, customers will probably be allowed to decide on between preserving third-party chats separate from their present inbox or combining all chats in a single inbox. In fact, customers will be capable to change these settings at any level.

However wait, there’s extra! Meta introduced that it’s going to supply wealthy messaging options corresponding to reactions, direct replies, typing indicators, and browse receipt. Other than that, Meta will embrace the choice to create teams in 2025, and voice / video calling between Messenger/WhatsApp and third-party messaging providers in 2025, in accordance with the DMA.

Meta hasn’t but clarified when these modifications will go stay, however they need to quickly be out there to all customers within the European Union. Keep tuned for extra updates on Meta’s interoperability plans.


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